Our client, active in the high-tech field of integrated photonics, is seeking a highly skilled and customer-focused Application Engineer to support their continued impact in this fast-growing industry.
Your responsibilities
- Engage with customers to understand their requirements, challenges, and objectives.
- Build trust and strong relationships, acting as the primary technical contact and advisor.
- Provide technical support, ensuring smooth adoption and utilization of software solutions.
- Conduct product training sessions to educate customers on software features, functionalities, and best practices.
- Collaborate with cross-functional teams, including product development.
- Support pre-sales activities, including product demonstrations and training.
- Represent the company at industry events, conferences, and trade shows.
- Work with marketing to develop customer success stories and technical content.
- Stay informed about market developments to provide valuable insights for software enhancements.
Your profile
Our client is looking for a candidate with the following qualifications:
- A PhD in Electrical Engineering, Photonics, or a related field.
- A solid understanding of photonics, integrated circuit design, or related domains.
- Familiarity with programming languages (e.g., Python).
- Strong communication skills, both written and verbal, with the ability to articulate complex technical concepts in English.
- A proactive mindset with the ability to work independently as well as collaboratively.
Bonus qualifications:
- Experience with photonics design electronic design automation (EDA) software or related tools.
- Previous experience in a customer-facing role (e.g., solutions engineering, technical account management, or customer support in the software or semiconductor industry).
- Knowledge of Mandarin, French, Korean, German, or Japanese.
Why join?
- Work in an international, team-oriented company that values diversity, open communication, and curiosity.
- Enjoy flexible work arrangements, including up to three remote workdays per week within a 40-hour schedule.
- Experience the agility of a small company with room for personal and professional growth.
- Engage in continuous learning and development at the intersection of multiple high-tech engineering fields.
- Make an immediate impact by collaborating with prestigious clients on critical use cases from day one.
- Thrive in a collaborative environment alongside talented professionals.
- Receive a competitive salary, hospitalization insurance, and a robust pension plan.
In this role, you’ll work closely with worldwide customers, delivering exceptional customer experiences, supporting existing users, and ensuring their success.
